Grievance redressal

• Name: Priya Raman
• Email: grievance@lingsaa.com
• Phone: +91 98765 43210 (Monday to Friday, 10 am – 6 pm IST (except public holidays))
• Address: Lingsaa, No. 12, Sample Street, T. Nagar, Chennai – 600017, Tamil Nadu, India

• Write from the email address of your account, so we can find it.
• Say what happened, when, and what you would like us to do. Add screenshots if they help.
• Never send your password, a sign-in code or a full account number.

• We acknowledge your complaint within 48 hours.
• We aim to resolve it within 30 days and tell you the outcome in writing.
• If we need more time, we tell you why and when to expect an answer.

For a complaint about your personal data you may go to the Data Protection Board of India. For a consumer complaint you may contact the National Consumer Helpline (1915) or the consumer commission. Please give us the chance to put things right first.